To Tech Support people everywhere

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To Tech Supporters everywhere:


SuperMac records a certain number of technical support calls at random, to keep tabs on customer satisfaction. By wild "luck", they managed to catch the following conversation on tape.

Some poor SuperMac TechSport got a call from some middle level official..from the legitimate government of Trinidad. The fellow spoke very good English, and fairly calmly described the problem.

It seemed that there was a coup attempt in progress at that moment. However, the national armoury for that city was kept in the same building as the Legislature, and it seems that there was a combination lock on the door to the armoury. Of the people in the capitol city that day, only the

Chief of the Capitol Guard and the Chief Armourer knew the combination to the lock, and they had already been killed.

So, this officer of the government of Trinidad continued, the problem is this. The combination to the lock is stored in a file on the Macintosh , but the file has been encrypted with the SuperMac product called Sentinel. Was there any chance, he asked, that there was a "back door" to the application, so they could get the combination, open the armoury door, and defend the Capitol Building and the legitimately elected government of Trinidad against the insurgents?

All the while he is asking this in a very calm voice, there is the sound of gunfire in the background. The Technical Support guy put the person on hold. A phone call to the phone company verified that the origin of the call was in fact Trinidad. Meanwhile, there was this mad scramble to see if anybody knew of any "back doors" in the Sentinel program.

As it turned out, Sentinel uses DES to encrypt the files, and there was no known back door. The Tech Support fellow told the customer that aside from trying to guess the password, there was no way through Sentinel, and that they'd be better off trying to physically destroy the lock.

The official was very polite, thanked him for the effort, and hung up. That night, the legitimate government of Trinidad fell. One of the BBC reporters mentioned that the casualties seemed heaviest in the capitol, where for some reason, there seemed to be little return fire from the government forces.

O.K., so they shouldn't have kept the combination in so precarious a fashion. But it does place, "I can't see my Microsoft Mail server" complaints in a different sort of perspective, does it not?



About JokeTribe


These all are jokes that we've had the good fortune of having other people email to us or we've retrieved off the Internet. Over time, we've sent them on to the subscribers of our various jokes lists. Since we're talking some ten years of managing these emails lists, we've built up a pretty sizeable (and FUNNY) collection of jokes. They cover pretty much any category and topic that you can imagine; from clean jokes to dirty jokes and most everything in between, including the much loved lawyer jokes and the blonde jokes and the yo mama jokes as well as those redneck jokes. Remember, we did NOT author them, but we did take the time to convert the text files to html.

If you are certain of the authorship of any of these, email us the author's name along with relevant information on how we can verify that they truly are the author so we can give them the credit that they deserve.

 

Why we switched to Firefox

 

We've all heard the stories. Stories about innocently searching the internet with Internet Explorer when, all of a sudden, all the alarms are going off with your virus scanner. Programs are installing themselves. Warnings about Smitfraud-C, SpyAxe, and Vcodec are popping up on your screen.

And some of us have had firsthand experience. Firsthand experience that has led us away from IE and to other browsers like Firefox.

And why is that? Well, virus writers are generally going to be trying to get the most bang for their buck, ,just like everyone else. That's why. And IE currently provides them with that. It still has the largest market share, likely due in large part that it comes preinstalled on most computers.

But just because it's preinstalled doesn't mean you have to use it and expose yourself to all the spyware and virii targetted to it. You can do what an ever growing portion of users out there are doing. You can switch to

 

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